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These terms for the hire of goods and equipment are an agreement by you (“you”, “your”) to hire goods and equipment (“Hire Items”) from GOLD Champagne Towers (ABN 23942245211) (“we”, “us”, “our”), be that agreement made by SMS, email, or any other method of communication (the “Agreement”).


A quote outlining the price for the Hire Items and all related services (“Price”) will be provided to you with this Agreement and may be amended or updated from time to time by us (“Quote”).  The Quote will specify the Hire Items, any services provided (“Services”), the scheduled date for delivery and installation of the Hire Items (“Delivery Date”) and the date we will collect all Hire Items from you (“Collection Date”). 


This Agreement, including the Quote, will constitute the entire agreement between us and you and supersedes all previous arrangements or agreements with you.



1.1 This Agreement is entered into and will be binding on us and you when you pay a non-refundable booking fee of $50.00 (“Booking Fee”). 

1.2 Until you have accepted the Quote, we may at any time withdraw it by any means, including verbally, by email, SMS or letter to you.

1.3 We have no obligation to you to accept this Agreement or to supply the Hire Items if you accept the Quote outside of the specified timeframe for acceptance. 

1.4 This Agreement can only be accepted by both us and you.



2.1 Unless otherwise agreed in writing with you, you are required to pay the Price as follows: 

          2.1.1.the Booking Fee on acceptance of the Quote and this Agreement; and

          2.1.2.the remainder of the Price (“Final Payment”) fourteen (14) days from the Delivery Date.

2.2 Any payments made to us may be made by direct debit or credit card or as otherwise directed by us.  

2.3 If payment is not made in accordance with this Agreement, we are not obliged to deliver the Hire Items and may withhold delivery until such payment is made.  You agree and acknowledge that we are not responsible in any way for any delay or change to your event as a result of any late or non-payments by you.


2.4 Notwithstanding clause 2.1, if any Hire Items require any custom work, manufacturing, adaptions, or specific requirements to be made, we will require full payment for these items, plus the Booking Fee as outlined in Clause 2.1 for the remaining items. 

2.5 The purpose of the Booking Fee is to not only secure the Hire Items for the Delivery Date, but for costs and expenses to ensure we can provide the Hire Items in the manner you require. The Booking Fee has also been set as liquidated damages as a genuine estimate of loss suffered in the event that you cancel the Hire Items, regardless of whether we are able to re-book the Hire Items for you. By paying the Booking Fee, you acknowledge and accept that the Booking Fee is not refundable unless specified in this Agreement. 

2.6 You acknowledge that through booking the Hire Items for the Delivery Date, you accept that we will suffer loss by declining other work for that date, from the date that you agree to this Agreement. 

2.7 The Booking Fee is not transferable to another date or another type of hire item (unless otherwise provided within this Agreement or as otherwise agreed with us in writing), and the variation of your Delivery Date constitutes a new booking, subject once more to this Agreement.



3.1 You may be required to pay a “bond” of $50.00 before taking possession of the Hire Items (‘the Bond’).

3.2 Where the Hire Items are returned in the condition it was provided to you, you will be refunded the Bond upon return of the Hire Items. Please allow five (5) days for the Bond to be released back to you. Where items are damaged or lost, and the bond is not sufficient to cover the loss or damage to the item, you will be liable for any costs above and beyond the bond amount in order to repair or replace the item. It is at our sole discretion as to whether to repair or replace.



4.1 In accordance with the terms of this Agreement, we will deliver the Hire Items on the Delivery Date to the address advised (“Site”).

4.2 The Price for delivery and collection is determined on the basis of: 

         4.2.1. Site access and time frames that have been specified by you and confirmed and priced by us; or 

         4.2.2. A Site description by you that the Site is easily accessible and available for the delivery and collection of the Hire Items, and 

4.3 in accordance with the terms of this Agreement.  Any delays or difficulties in delivery or collection of the Hire Items will result in the Price being amended and an additional invoice immediately issued to you for payment within three (3) days of the date of the invoice or processed on the credit card you have provided, for all additional costs. You must: 

        4.4.1.provide us with an accurate description of the delivery site or provide a floor plan of the Site fourteen (14) days prior to the Delivery Date.  You agree and                    acknowledge that we will not be held liable for any Hire Items that are delivered to, or left at, the wrong location; 

        4.4.2.ensure that the Hire Items are kept in a safe environment and only used for the intended hire purpose.  Hire Items are not to be used for Event set up or dismantling any equipment;

        4.4.3.ensure that when it is time for us to collect the Hire Items from the Site, they are all located in one place for ease of collection. Where this does not occur, further charges will apply.

4.5 You agree and acknowledge that if the Site is not as outlined by you, we may charge additional fees which will be immediately invoiced to you and payment will be required within three (3) business days of the date of the new invoice or processed on the credit card you have provided.  

4.6 Any request to cancel or change the type of Hire Items must be submitted to us via email and acknowledged by us.  We reserve the right to accept or reject any such requests at our full discretion. 

4.7 The Hire Items will, at all times, remain our property. You have no legal or equitable interest in the Hire Items or any part thereof. Your possession of the Hire Items (upon delivery) will be as a Bailee for the entire period including and between the Delivery Date and the Collection Date (“Period of Hire”).

4.8 Upon delivery, the Hire Items must be inspected by you once you arrive at the Site to determine whether the Hire Items delivered are complete in accordance with this Agreement and are in good order and working condition. You will on completion of the inspection be deemed to have satisfied yourself that the Hire Items are suitable, fit and merchantable and capable of meeting all the requirements of the Hire Items.

4.9 Any shortages or malfunctioning of the Hire Items must be notified by you to us, in writing, immediately following your discovery.

4.10 During the Period of Hire, and for any period of time you are in possession of the Hire Items, you are a bailee of the Hire Items. In addition to all duties imposed at law upon bailees, it is an essential term of this Agreement that you will:

4.10.1 At all times exercise all reasonable care and diligence in the use of the Hire Items in accordance with Manufacturer’s or Owner’s specifications;

4.10.1 Prior to the Delivery Date, assign a location where you wish for the Hire Items to be set up (but in the event that it is deemed unsuitable on the day, we may change the location).

  1. Where you have responsibility to return the Hire Items, you must return them in a clean state and in good order and working condition to us at our address for delivery on or prior to the expiration of the Period of Hire;

  2. Where we are to collect the Hire Items at the expiration of the Period of Hire, you must make them available for collection in a clean state and in good order and working condition at the Site on the Collection Date;

  3. Not tamper or in any way interfere with, or repair or attempt to repair the Hire Items;

  4. Not, without our written consent provided prior to the Delivery Date, adhere anything to any Hire Item including but not limited to: vinyl, glue, tape, staples, stickers.  If prior written consent is provided, you must return the Hire Items to the condition they were in when delivered;

  5. Be responsible for all accidental damage to the Hire Items, save and except where, in our reasonable opinion, such damage is caused by us;

  6. Be responsible for all loss or damage to the Hire Items including damage or loss to any cartons, boxes and packaging, the presence of any candle wax or any other damage, except for damage which has been caused by reasonable wear and tear;

  7. At no time during the Period of Hire part with possession of the Hire Items or in any way deal with them in a manner inconsistent with our rights as owner;

  8. Ensure that the Hire Items are secure at all times and where being stored in unlocked premises, supply such security measures to ensure that the Hire Items are secure at all times;

  9. Keep the Hire Items safe at all times during the Period of Hire;

  10. Not remove or deface any label, Manufacturer’s serial numbers or other marks identifying the Hire Items and/or our ownership of the Hire Items; and

  11. Not permit any person to improperly use the Hire Items.

  12. In the event that the Hire Items or any part of them are lost, stolen or damaged during the Period of Hire in circumstances where you bear responsibility under this Agreement, you will be liable to us and will indemnify us for the cost and expenses of the replacement of such lost or stolen Hire Items and/or for the replacement of Hire Items which, in our sole determination, are damaged beyond repair and/or for the costs and expenses of repairing or re-instating damaged Hire Items.  For the avoidance of doubt, candle wax on any Hire Items constitutes damage.  

  13. In the event that you fail or refuse for any reason whatsoever to return or make available for collection the Hire Items to us at the expiration of the Period of Hire, then you will be in breach of an essential term of this Agreement and without prejudice to any other rights which we may have, either pursuant to this Agreement or at law, you will be liable to pay us on a Day-Rate basis for the hiring of the Hire Items for such further period or as otherwise notified by us. 

  14. For the purposes of clause 3.12 above, such further period of time will commence at the expiration of the Period of Hire and conclude at the earliest to occur of, the date when the Hire Items are returned to us in good working order and condition or the date when we receive from you the full monetary compensation for the loss or damage to the Hire Items. The loss or damage to the Hire Items will be the replacement cost of the Hire Items at that time or, where the Hire Items cannot be replaced, the cost of new substitute Hire Items that can substantially be used for the same purpose as the lost damaged or destroyed Hire Items. In addition, you fully indemnify us for any other liability, loss or cost that we might sustain as a consequence of us being unable to meet any other contractual obligation to supply those Hire Items (or any other item thereof).

  15. You acknowledge that you will be hiring items that will be used by other clients prior to your event date. Where an item is hired prior, and the item becomes damaged or lost, and cannot be repaired to the standard satisfactory to you before your event date, we cannot be held liable or responsible for our inability to provide that item. We will notify you as soon as possible and offer an alternative, if possible. In the absence of an alternative item being offered, we will give you a refund of the amount paid for the hire item. We must be allowed suitable time to rectify any issues with an item before issuing of a refund. 


    1. Where we provide Services for you at the Site, each of the following are Essential Terms of this Agreement, which you must comply with. You must:

      1. 5.1.1.Ensure that we are able to access the Site at all times specified by us and at all other reasonable times so as to enable us to provide the Services; and

      2. 5.1.2.Do all such things as are necessary to discharge your obligations under all applicable Occupation Health and Safety legislation, regulations and codes of practice so as to ensure that the Site and the Hire Items as installed are safe and free from defects and dangerous conditions;

    2. You acknowledge that we may in providing the Services be dependent upon other contractors preparing the Site for the Hire Items or their installation. We will not be liable for any delay in installing the Hire Items or for providing the Services where such delay is a consequence of any act or omission.

    3. It is the exclusive responsibility of you to ensure that all required facilities are available and are in place, are safe and in good working order.


    1. We warrant to you that the Hire Items will be provided using reasonable care and skill, however, subject to any condition, warranty or right implied or imposed by the Competition and Consumer Act 2010 (Cth) (CCA) or any other law which cannot by law be excluded by agreement, or any express provision in this Agreement, we give no warranties regarding any Hire Items supplied and all other implied or imposed conditions, warranties and rights are excluded. Where any condition, warranty or right is implied or imposed by law and cannot be excluded, we limit our liability for breach of that implied or imposed condition, warranty or right to the fullest extent permitted by law.

    2. Subject to the qualifications in section 64A of Schedule 2 of the CCA or any other law, our liability for any breach of any implied or imposed condition, warranty or right in connection with the Hire Items is limited to one or more of the following (at the election of us):

      1. The supply to you of substituted equivalent Hire Items; or

      2. The payment of the costs of supplying to you substituted equivalent Hire Items; or

      3. The repayment to you of the goods.


    1. Our liability is limited as follows:

      1. We are not liable to you for any loss or damage which you might sustain as a consequence of you ordering the wrong Hire Items or insufficient quantities of the Hire Items or where the Hire Items are hired for a purpose which is outside of the Hire Items’ function.

      2. We will have no liability where the Site is not prepared for the delivery and installation of the Hire Items on the Delivery Date.

      3. We have no liability to you for any damage or loss which you might sustain where the cause of that damage or loss is the negligence of you or any of your agents or guests.

      4. It is your responsibility to ensure that the Site is safe and you indemnify us against any liability to any third party who suffers injury, loss or damage where such injury, loss or damage is caused wholly or partly as a consequence of any negligent act or omission or other failure on the part of you to ensure that the Site is safe.


    1. You may cancel this agreement at any time, by notifying us in writing and by doing so, you forfeit the non-refundable Booking Fee. 

    2. Where you wish to cancel, the following applies:

Notice Given



Prior to fourteen (14) days

Booking Fee forfeited

Less than fourteen (14) days

100% of total Package Price is forfeited/due 


    1. We will use our best endeavours to meet your requests for a postponement of date however it must be a date that is mutually agreeable. In the event of a postponement, the following will apply:

Notice Given



Prior to fourteen (14) days

Booking Fee is transferred to a new booking date.

Less than fourteen (14) days

No postponement allowed.


    1. Notwithstanding the above, you are only able to postpone your Booking on one (1) occasion and the new date must be within twelve (12) months of the original Booking Date. If a date is required beyond this, further fees may apply. 

    2. We may terminate the Agreement between the parties where you are in breach of the Terms, including but not limited to the non-payment of the Invoices. Where we terminate the Agreement for a breach, you will be responsible for all fees and disbursements incurred or accrued prior to termination.

    3. We may withdraw our Goods and Services in some circumstances. Such circumstances include but are not limited to (i) discovery of new information; (ii) changes to agreed circumstances, or (iii) other factors which tend to circumvent our policies, including non-cooperation, changes in locations, facilities or available times, missed appointments and late payments.  

    4. You agree and acknowledge that if we terminate the Agreement or withdraw our Goods and Services, you are not entitled to any compensation or refund. 


8.1 Any uploading of images of the Hire Items to social media should be accompanied by a link to our website and/or Facebook business page or Instagram page.


9.1 We will not be liable or responsible for any failure to perform, or the delay in performance of, any of our obligations under the Agreement that is caused by any act or event beyond our control. Examples include, but are not limited to, acts of God, flood, fire, warfare, government laws or regulations, electrical fire, strikes by vendors (known as ‘force majeure circumstances’).

9.2 If a genuine force majeure circumstance occurs and means that the performance of our obligations under the Agreement has become impossible, we will contact you as soon as reasonably possible to notify you. The provision of the Hire Items will be suspended and the time for performance of our obligations under the Agreement will be extended for the duration of that force majeure circumstance. This clause does not apply in circumstances where an event outside of our control occurs, but the circumstances still make the booking possible (notwithstanding any inconvenience or hardship). 

9.3 If you cancel the Hire Items or wish to vary the Agreement because the alleged event outside of our control causes mere inconvenience or changes the booking in a manner that does not suit you, any fees and charges that are deemed non-refundable remain so and we are only obliged to use our reasonable endeavours to provide an alternative date.

9.4 In genuine force majeure circumstances, we will endeavour to arrange a new time and date for the provision of the Hire Items after the event outside of our control is over. Parties must use all reasonable endeavours to mutually agree on a new date, but if the parties are unable to agree on an alternative date, we will treat the Agreement as being terminated by you at will and all monies paid to date, including the Booking Fee, will be forfeited. In force majeure circumstances, where an alternative date can be mutually agreed, we will credit, where possible, any amount paid already for that new date.


9.5 If you choose to have your Hire Items allocated again and an event beyond our control is reasonably foreseeable, then the Agreement is varied at your own risk and we will not be liable for any loss suffered as a result of the failure of your second allocation not being required. We are under no obligation to provide a further date as a result of any cancellation or postponement.



10.1 This is a hiring agreement only and does not constitute or give rise to any sale of the Hire Items to you, any hire purchase agreement or arrangement with you or any leasing agreement that contains an option to purchase the Hire Items. The relationship between us and you is limited to a relationship of owner and bailee in respect of the Hire Items.

10.2 You acknowledge that we are the sole exclusive owner of the Hire Items.

10.3 Nothing in this Agreement confers any right or option on you to purchase the Hire Items or any part of them.



By engaging us to provide the Hire Items, you acknowledge that you have read our Privacy Policy, which can be found on our website. 


This Agreement and any dispute relating to the same are governed exclusively by the laws of South Australia. Any legal proceedings relating to them can only be taken in courts with jurisdiction in South Australia.



13.1 If the whole or any part of a provision of this Agreement is or becomes invalid or unenforceable under the law of any jurisdiction, it is severed in that jurisdiction to the extent that it is invalid or unenforceable and whether it is in severable terms or not. This does not apply if the severance of a provision of this Agreement in accordance with that clause would materially affect or alter the nature or effect of the parties' obligations under this Agreement. 

13.2 Our failure to exercise or enforce any one or more of our rights under this Agreement will not constitute a waiver of such rights unless such waiver is granted to you in writing.



We reserve the right to revise and update this Agreement by making any changes immediately without notifying you, except by providing you with the amended terms. We may revise these terms from time to time. The revised terms will take effect when we have provided them to you and your continued usage of our Hire Items after any changes to these terms will mean you accept those changes. 


This Agreement must be executed by each authorised person named (unless the parties are an incorporated entity).  In instances where it is signed by one authorised person, that authorised person acknowledges and warrants that they have the authorisation to execute accept the Agreement on behalf of the other authorised person. In doing so, they also warrant that the other person has read and understood this Agreement prior to providing permission to accept.

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